Refund Policy

Last updated: 2026

Subscription plans (Providers)

• Subscription fees are billed for each billing period in advance.
• No refunds are issued for the remainder of a billing period once it has started. For example, if you cancel partway through a month, you will not be refunded for the unused portion of that month.
• You may cancel at any time to prevent future charges. Your access continues until the end of the current paid period, after which your account will be downgraded or suspended per Skillverse's standard process.
• Discounted or promotional pricing (e.g., a "founding provider" first-month discount) is a one-time reduction in the invoiced amount and is not itself refundable, transferable, or reinstated after cancellation and rejoining.

Billing errors

If you believe you were invoiced incorrectly (e.g., wrong amount, duplicate invoice), contact skillverse27@gmail.com within 14 days of the invoice date and Skillverse will investigate and correct any genuine error, including issuing a corrected invoice or refund where appropriate.

Marketplace

Skillverse does not process payments for Marketplace transactions and therefore has no refund mechanism for purchases made through the Marketplace. Any payment and refund arrangement for a Marketplace transaction is strictly between the buyer and seller.

How to cancel

Contact skillverse27@gmail.com to cancel your subscription, or use the cancellation option in your account settings once that feature is available in the Service.

Contact

Questions about billing or this policy: skillverse27@gmail.com